EMPLOYEE ENGAGEMENT SURVEYS

When you have better insight, you make better decisions. Our customer and employee engagement surveys offer you a deeper understanding of your commercial environment and enable you to make informed decisions that will positively impact performance and business growth.

 

  • Create a survey specifically calibrated to your organisation
  • Image surveys provide instant, unbiased emotional feedback
  • Reveal potential issues and opportunities within the organisation
  • Results can be benchmarked against internal and external data
  • Users receive instant feedback about how their thinking works
  • Can be programmed to recommended user-tailored content to aid learning and development

 

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WELCOME, LIFECYCLE AND EXIT SURVEYS

Vibe Life index will provide you with a continuous, quantifiable measure to understand your team dynamics, churn patterns and talent sourcing, helping you to understand your colleague's experiences throughout their journey and measure and manage their expectations along the way, enabling you to identify trends and learn how and when to take positive action.

 

  • Optimise your onboarding process with feedback and insights from new hires
  • Prioritise actions with the biggest impact on key metrics like ramp time and productivity
  • Monitor the impact of your improvements and keep them on track with built-in action planning
  • Understand the thinking profiles of your teams
  • Build more attractive and fruitful work cultures, so employees stay longer and feel more engaged

 

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CUSTOMER SURVEYS

Every relationship you build internally and externally makes a difference to the way you do business, and that’s especially true when it comes to the people who buy from you. Our Customer Surveys are the perfect tool to quickly identify areas in need of improvement, along with the things you do well.

 

  • We use expert, registered psychologists and research professionals to help you structure your customer survey, gain the maximum response rate, and understand your results.
  • Use benchmarking to receive advance warning of problems so your organisation can act quickly.
  • Survey all customers or select a sample of customers depending on the outcomes you’ve prioritised.
  • Focus on points of the business across or within specific areas to identify where improvement is needed most.

 

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SUPPLIER SURVEYS

World class service requires world-class supply chains and our Supplier Surveys are the perfect tool to quickly identify weak spots within your supplier relationships. We use registered psychologists and research experts to help you structure your supplier survey, gain the maximum response rate, and understand your results.

 

  • With the help of benchmarking, supplier surveys provide advance warning of problems so your organisation can act quickly.
  • Survey all your suppliers or select a sample depending on the required outcomes.
  • Focus on specific suppliers, areas within the supply chain or the chain as a whole to identify where improvement is needed most.

 

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PATIENT SURVEYS

We understand that patient safety, health and wellbeing are of the utmost importance for your organisation. Vibe Patient Surveys are safe, secure and can be accessed on any device, any time, anywhere, making them the perfect tool to quickly identify areas in need of improvement, along with the things you do well.

  • Patient surveys are fully customisable, to achieve the maximum response rate and robust results.
  • Our research professionals will help you get to the heart of your patient's needs by providing a holistic view of their wants, desires, thoughts and feelings.
  • Use benchmarking to receive advance warning of potential problems so your healthcare organisation can act quickly.
  • Intuitive reporting will enable you to measure, manage and actionable insights in a methodical and balanced way.

 

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