CULTURE

British Geological Survey

Evidence scientists could act on.

British Geological Survey geoscientists collaborating in the field
Geoscientists in the field · image: British Geological Survey.
86%response rate reported over a two-week survey period
THE BRIEF

The starting point.

With a newly appointed Executive Director, BGS wanted evidence about employee experience and culture to inform its strategic plans. Approximately 650 colleagues across several sites were invited to take part.

HOW WE WORKED

Research grounded in context.

Launch communications and FAQs helped explain the survey and encourage participation. More than 65% responded in the first two days, rising to 86% over the two-week survey period.

WHAT WE DELIVERED

Making the evidence useful.

We produced reporting for key stakeholders and facilitated department-level feedback discussions. Follow-on coaching helped managers understand the data in their own context and work towards departmental action plans.

THE DIFFERENCE

A clearer way forward.

The combination of strong participation and facilitated conversations created ownership of the results. BGS’s HR feedback specifically credits these sessions with generating interest in the data and motivation for team action planning.

IN THEIR WORDS

These sessions triggered real interest in the data and helped drive motivation for team action planning.

Nicky PoulterHead of HR, British Geological Survey
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